Podium Performance Intelligence Ltd ("Podium", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This privacy notice explains how we collect and use personal information when you visit our website, contact us, work with us, or interact with us in a professional capacity.
Who we are
Podium Performance Intelligence Ltd is responsible for personal information we use for our own business purposes. When handling personal information as part of a client project, our role and responsibilities depend on the work involved. We may act as a controller, jointly with another organisation, or as a processor following a client’s documented instructions. The applicable responsibilities are explained in the relevant project documentation and privacy information.
For questions about this notice or how we use your personal information, please contact:
Dr Joe Kupusarevic
Email: Joe@podiumpi.com
Information we collect
Depending on how you interact with us, we may collect information such as:
- your name;
- job title and organisation;
- work email address and telephone number;
- information you provide when contacting us;
- correspondence and records of our communications;
- information relating to enquiries, proposals, projects or services;
- professional contact information obtained through networking, events, referrals or publicly available business sources.
Our website is currently primarily informational. If you choose to book a meeting with us using a third-party booking service, such as Microsoft Bookings, that service may process information you provide to arrange the meeting.
How and why we use your information
We may use your personal information to:
- respond to enquiries and communicate with you;
- arrange meetings;
- provide our services and manage client relationships;
- prepare proposals, contracts and project communications;
- manage relationships with suppliers, partners and professional contacts;
- maintain relevant business-development and professional-networking contacts;
- keep appropriate business and financial records;
- operate, protect and improve our business and website.
We only use personal information where we have a lawful basis for doing so.
Depending on the circumstances, this may include:
Contract – where processing is necessary to enter into or fulfil a contract with you.
Legitimate interests – where it is reasonably necessary to operate and develop our business, manage professional relationships, respond to enquiries, maintain appropriate business contacts or communicate about our services, provided those interests are not overridden by your rights and interests.
Legal obligation – where we need to keep or use information to meet a legal or regulatory requirement.
Where required by law, we will ask for your consent.
Business development and marketing
We may retain professional contact information for relevant business-development and networking purposes.
Where we contact individuals in a professional capacity, we aim to ensure that our communications are relevant and proportionate.
You can ask us at any time not to use your personal information for direct marketing or business-development communications by contacting us using the email address above.
Who we share information with
We do not sell your personal information.
We may share information where reasonably necessary with organisations that help us operate our business, such as:
- Microsoft and other IT, email and productivity service providers;
- website and hosting providers;
- accountants and professional advisers;
- contractors or suppliers supporting our work;
- clients or project partners where this is necessary to deliver agreed services.
These organisations may process information on our behalf or have their own responsibilities under data-protection law.
We may also disclose information where required by law.
How long we keep your information
We retain personal information only for as long as needed for the purpose for which it was collected. Retention periods depend on the type of information, the work involved and applicable legal, accounting and contractual requirements.
For client projects, we establish appropriate retention and return or deletion arrangements. Where we act as a processor, we follow the client’s documented instructions unless the law requires otherwise. Relevant project privacy information explains the retention period or how it is determined.
We regularly review the information we hold and securely delete or anonymise personal information that is no longer needed.
International transfers
Some of the technology providers we use may store or process information outside the UK.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data-protection law.
Website and cookies
Our website is currently intended primarily to provide information about Podium.
We do not currently intend to use non-essential advertising or tracking technologies.
Our website or hosting providers may use cookies or similar technologies that are necessary for security, functionality and delivery of the website.
If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will review this notice and introduce appropriate cookie information and consent controls where required.
Your data protection rights
Depending on the circumstances, data-protection law gives you rights relating to your personal information, including the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information in certain circumstances;
- ask us to restrict how we use your information;
- object to certain uses of your information, including direct marketing;
- ask us to transfer certain information to you or another organisation where applicable;
- withdraw consent where we rely on consent.
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of these rights, please contact us using the email address above.
How to complain
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data-protection regulator.
More information is available at ico.org.uk.
Changes to this notice
We may update this privacy notice from time to time as our business, services or use of personal information changes.
The latest version will be published on our website.